Moving while you are still under contract
Moving is not the same as cancelling, and most Texas retailers treat it differently — but the details are in your contract rather than in a rule that applies to everybody.
The three things that can happen
Your retailer transfers the plan to your new address. This is common when the new address is inside their service area and their systems support it, and it is usually the simplest outcome.
You end the contract because you are leaving the service area. Texas rules generally protect a customer from an early termination fee in that situation, but the conditions and the evidence required are set out in your terms of service, and "generally" is not "always".
You end the contract for another reason and pay the fee. Moving to a different address within the same territory, where the retailer offered to transfer the plan and you preferred a different one, is the case where a fee most often still applies.
What to do before you move
Find your terms of service and read the relocation clause. It is the document that decides this, and it is specific to your retailer rather than to Texas.
Then call your retailer with your move-out date and your new address before you enrol anywhere else. If they will transfer the plan, enrolling with a new company first can turn a transfer into a cancellation.
If a transfer is offered, check the plan still suits the new property. A plan chosen for a two-bedroom apartment can behave very differently in a house, and a transfer keeps the plan rather than the fit.
If the fee applies anyway
Do the arithmetic rather than assuming. Work out what the remainder of the current term would cost, work out the same period on the new plan, and add the fee to the second figure. If the second total is still lower, switching pays even with the fee.
Every plan on this site shows its early termination fee for exactly that calculation.
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